About

Hi, I am Jamie

Design leader. Technologist. 20+ years across UX, development, and solution architecture. Building digital products people actually want to use.

About me

Director at 🍪 Crumb, where I design and build digital experiences that work — for users, for businesses, and for the people running them.

I coach teams to design digital experiences grounded in behavioural science, data, and real user research. Not just creative work, but creative work that converts.

I work across the full process: strategy, UX, creative, content, development, and marketing enablement. My specialty sits at the intersection of user interface, usability, and conversion.

Over 20+ years I've worked on household-name brands including QANTAS, Bendigo Bank, Tic:Toc Home Loans, SouthAustralia.com, Adelaide Oval, Elders Real Estate, Adelaide Zoo, Resthaven, Sydney Swans, Electranet, UniSA, South Australian Tourism Commission, Adelaide Crows, Port Adelaide Power, Canberra Raiders, and The Hospital Research Foundation.

I'm a board member and director of AWIA and the Australian Web Awards, and a returning judge for the awards. Mentoring and coaching other creatives is something I genuinely enjoy.

Design thinker with a technical background — I can visualise what an experience should be and understand the engineering required to ship it.

Currently focused on AI integration, Figma design systems with front-end tokens, and automating design-to-engineering handoff.

Want to chat? Reach out on LinkedIn.

Featured work

Favourite podcasts, blogs & books

The reading, listening, and inspiration shelf — what's keeping me sharp.

Tool stack

The full tool kit — design, research, productivity, and AI.

Like to have a chat?

Always happy to talk about product, design systems, conversion, or building teams that ship.