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Case Study

Home Efficiency Australia

A fast-tracked Framer website redesign — turning a jargon-heavy, scattered site into a clear conversion pathway with social proof and monetisation built in from day one. Delivered in 4 weeks.

Design UX Research

Home Efficiency Australia helps Australians find the most effective home energy upgrades using a simple score that shows which improvements save the most.

Their previous website buried a strong mission under jargon and scattered content. Visitors couldn’t tell what the organisation did, let alone take action. Multiple disconnected forms sent users in different directions. No social proof. No clear journey.

My role

  • Digital Strategy — approached the redesign as both a clarity problem and a commercial opportunity.
  • UX Design Lead — information architecture, user flows, and conversion pathway design.
  • UI Design Lead — clean, accessible visual design built in Framer.
  • Design Systems — component-based system for ongoing content management.

Delivery

Stats

4 weeksFast-tracked design and build delivered under timeline
2Monetisation pathways added, enabling direct user-to-lead conversion

Challenge

We approached the redesign as both a clarity problem and a commercial opportunity. The goal: turn educational content into a conversion pathway that didn’t exist before.

Home Efficiency Australia — previous experience analysis

Design & Build

We designed and built a completely new website in Framer in just 4 weeks. The new experience guides users from understanding their Home Energy Score to taking practical next steps — with social proof and monetisation pathways built in from day one.

Home Efficiency Australia — new homepage

Home Efficiency Australia — user journey

Home Efficiency Australia — mobile experience

Client feedback

“I can’t recommend the team at Crumb highly enough. They’ve been an incredible partner for ValAi — responsive, creative, and genuinely invested in our success.

Working with Mel and Jamie has been seamless from day one. They’ve taken the time to deeply understand our brand, audience, and objectives. What stands out most is their mix of strategic clarity and practical execution — they don’t just give advice, they make things happen.

As a fast-growing climate tech company, it’s vital to have partners we can trust with our message and momentum. Crumb continues to deliver.”

Allys Todd — Founder & CEO, ValAi & Home Efficiency Australia

Outcome

Clearer messaging, a cohesive journey, and a digital foundation ready to scale.

See the live site at homeefficiencyaustralia.com.

Like to have a chat?

Always happy to talk about product, design systems, conversion, or building teams that ship.